Managed IT is just what you need if your company needs IT services but cannot afford to hire full-time IT staff. The advantages of outsourcing your IT management are combined with the oversight of in-house IT administration in the managed IT model. This allows you to have dependable IT support in case something goes wrong and frees up more time to concentrate on business strategy.
A mid-sized company eventually begins to consider implementing a managed IT solution in order to greatly simplify operations. Usually managed IT services are different from the managed IT services. We should give you some more information about this solution and how it functions before we discuss when is the best time to start thinking about using it, so how about we do that now?
The concept of Managed IT services
Managed IT is a solution that combines an internal department with an external partner to help organisations optimise the efficiency of their technology management. With a managed IT solution, your competent in-house staff can concentrate on the tools and procedures they know and love, while the new managed partner helps with all the tasks your in-house staff finds too difficult or is still not very good at. It’s important to remember that managed IT solutions shouldn’t take the place of your team in a department where they excel!
From the standpoint of the business owner, a managed IT solution is the most cost-effective option due to its high performance. The performance will be far better than with a single internal employee, and the costs are lowered because no additional full-time team will need to be hired.
When a managed it services for business partners complements an internal team and the relationship is successful, that is when an organisation will benefit the most. This implies that your company gains access to a team of experts through the outsourced services. Modern technology, a larger workforce, and a wider range of skills will enable your company to increase productivity and efficiency throughout all organisational departments.
What is the process of a managed IT solution?
There is no one-size-fits-all explanation for how a managed IT solution operates because different organisations have different needs. This solution would be very beneficial to some organisations, but not so much to others. For instance, choosing a managed IT solution might not be the best option for you and your company if you don’t have a full-time manager who can oversee all operations. Fortunately, many companies can assist you in determining whether your company qualifies for such a solution. If not, we can quickly assist you in getting there!
The managed IT option might be the best choice for you if you have a sizable team of knowledgeable professionals who are overworked. Instead of wasting needless time on activities that will not help you at all, you could help your team concentrate on the important things by removing stressful or repetitive, tedious tasks from their workload. This issue can be resolved with a managed IT solution, you guessed it!
When is it appropriate to think about a managed IT solution?
We are going to outline all of the scenarios in which you might want to think about moving to a managed IT solution in the hopes that you will be able to determine if you are ready for that kind of solution.
- Putting some money aside
Many businesses have had a difficult time in the past few years, so if yours is one of those, you may want to start looking for ways to cut costs. Businesses always seek for methods to cut costs wherever they can, and selecting a managed IT solution is one such way to do so, even in the absence of the pandemic and the current financial crisis. You can save money by outsourcing some of your work rather than hiring a second full-time team to handle particular responsibilities!
- Your company is expanding
Your company will eventually grow to the point where you will need to hire more staff. This implies that you will also need to add more software and hardware, which will require team management. You would also think of having cloud services that can provide more storage. Rather than recruiting a second staff to maintain operations, you can delegate those responsibilities to the outsourced team, who will take care of everything required to keep your company operating smoothly.
- Your internal team is overworked
When it comes to low-level tasks, your current team may be performing admirably, and you would like to maintain that in the future. That shouldn’t be a problem, though, if you allow your managed partner to handle some of the more significant responsibilities, such as managing servers and maintaining your firewalls, as well as other essential tasks that will help your company. In essence, rather than having your team handle everything, you would outsource your system engineer job to a company.
- The disaster recovery plan you have is outdated
You should not undervalue the importance of your disaster recovery plan, and if your team has been preoccupied with other matters, it’s likely that the plan hasn’t received much attention. Who better to assist you than your partner to ensure that your business can continue operating even in the worst-case scenario? You should always have a solid recovery plan in place. You also look for IT security that can help in protecting the data.
- You would prefer that important issues be resolved more quickly
Upon careful consideration, what appears to be the most detrimental element for your company? The process must be slowed down overall by having to wait too long to resolve a problem. In a perfect world, your on-duty technician wouldn’t have any work to do at the moment to address the mentioned problem, but it’s not highly likely, is it? That can lead to more issues for a small or medium-sized company, but it doesn’t have to be that way if you have a partner available who would take care of any problems right away! This is where IT helpdesk can help you.
- Your company is still not prepared for remote work
It goes without saying that in the past few years, the majority of organisations have shifted to remote work. While some of them required at least half of the time spent in the office, others even accepted full-time remote work. Your managed IT partner can assist you in making sure that every device used for work-related purposes can connect securely to the network, even if your company is still not ready for that level of commitment. Your small but mighty team’s workload and stress levels would plummet as a result, allowing them to concentrate on the daily tasks at hand.
- You want to find a method for minimising connectivity outages
A few of your staff members are capable of handling hardware or network failures fast enough, but not fast enough. Your managed IT partner can, however, provide you with an additional team that is always available to assist you in identifying the issue and resolving it faster than before.
Conclusion
Small and mid-sized businesses are the ideal candidates for managed IT solutions because they typically have a small internal team in need of support and, more often than not, the knowledge of an experienced external team. Additionally, this solution benefits those organisations that are still unable to manage a particular level of workload.
One thing to bear in mind is that this solution functions best if you have an existing manager or are willing to hire one who would oversee all operations. Please don’t hesitate to request more information about how this arrangement would operate and how we could tailor it to better suit your needs and your company. We can assist you in both situations. We can help you with complete IT consulting for your company.